Most of the time when a manager, supervisor, or coach takes over a team they are not building it from scratch. Instead a team has been a team for awhile or at the very least a group of people have been together for awhile. At times this is looked at as the team already exists and just needs to go on with maybe some tweaking along the way. I’m going to suggest not to look at it this way. I’m suggesting to look at it as building a new team.
Before anything is done in changes take the time to observe this team as a whole and the individual member of the team. Tell your boss that you are going to do this. This does a few things. First it allows you in a relaxed manner to get to know people a little, the team members relax and act more themselves, you see what works and get a sense of what needs to be changed, and the group did not feel like everything was going to change immediately. Most often this is the start of a good relationship.
Don’t just change things for the sake of changing things. See what works and leave it alone for awhile. As you have your goals of where the team needs to go, you can now use your observations of the individuals to put them in the roles you think will be the strongest. This is also a great time to give people something new because it naturally gets people recharged. It is terrific to explain why this is happening and showing the goal you have in mind that you want to see the team reach. This is not always a concrete goal but might be simply seeing the team come together more, help each other, or being precise.
Going a little slower allows the member of the team to feel you are a part of the team before changes were made. I find there is less resistance this way with the flow coming easier.
Liz Cosline – Ownership Coach/Team Enhancer
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